The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast spread was fantastic, and the addition of espresso made every morning truly good.” view full review
Secure Parking!
“The parking garage was a real bonus, providing peace of mind knowing my vehicle was safe and easily accessible.” view full review
Spacious Comfort!
“The room was impressively spacious and impeccably clean, making it a perfect place to relax after a day of exploring.” view full review
Welcoming Environment!
“The facilities were well-designed and accommodating, ensuring a pleasant experience for everyone.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Baggage storage
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access
Services
Housekeeping
Laundry
Business
Business center
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cribs
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Leisure/ TV room
Jacuzzi
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Sink
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
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Location
500 Ocean Street,
Santa Cruz,
California,
United States of America,
95060-6602,
California
Map view
500 Ocean Street,
Santa Cruz,
California,
United States of America,
95060-6602,
California
City landmarks
Mall
Santa Cruz Beach Boardwalk
4700 ft
Harbor
Santa Cruz Wharf
1.0
mi
Museums
Museum of Art and History
2800 ft
Museums
Santa Cruz Museum of Natural History
4600 ft
Shopping Area
Pacific Garden Mall
2300 ft
35 Pacific Ave
Monterey Bay National Marine Sanctuary Exploration Center
1.0
mi
144 School St
Santa Cruz Mission State Historic Park
4200 ft
Spa Center
Tea House Spa
2500 ft
Spa Center
Well Within Spa
2800 ft
Spa Center
Kiva Retreat House
2100 ft
Parks
Abbott Square
2100 ft
400 Beach St
Sky Glider
4700 ft
Lighthouse Point West Cliff Drive
Mark Abbott Memorial Lighthouse
1.3
mi
Store
Whole Foods Market
2300 ft
Beach st
Cocoanut Grove Banquet and Conf
4000 ft
Church
Mission Santa Cruz
3300 ft
102 Ocean View Ave
Ocean View Park
3100 ft
303 Water St #100
Visit Santa Cruz County
2200 ft
400 Beach St
Giant Dipper
4000 ft
1266 Soquel Ave
Staff of Life
3800 ft
299 San Lorenzo Boulevard
Mike Fox Skate Park
2300 ft
123 Locust St
L. H. Selman Ltd. Glass Gallery
2500 ft
Suite
Friends of Santa Cruz State Parks
2500 ft
400 Beach St
Undertow
3900 ft
400 Beach St
Cave Train
4000 ft
Parks
DeLaveaga Park
1.3
mi
740 Front St #160
Downtown Association
3000 ft
Parks
Neary Lagoon Park
1.6
mi
Nearby
Store
Shopper's Corner
1300 ft
325 Soquel Ave at Ocean Avenue
The Satellite Workspace and Digital Media Studio
800 ft
Restaurants
Taqueria Vallarta
1200 ft
608 Soquel Ave
Jack in the Box
1300 ft
640 Ocean St
Chelito's Pupuseria
1500 ft
107 Leonard St
Taqueria Jalapenos y Pupuseria
1500 ft
107 Leonard St
Little Caesars
1800 ft
233 Ocean St
Santa Cruz Diner
2300 ft
909 Ocean St
Pizza My Heart
2500 ft
1116 Pacific Ave Ste B
India Joze
2700 ft
418 Front Street
The Sandwich Spot
2500 ft
1010 Pacific Ave
Taqueria Los Pericos
3300 ft
139 Water St
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Cleanliness
Friendly staff
Maintenance issues
Value for money
8.6/10
Great
Rooms
7.0
Location
8.3
Service
7.3
Dining
6.3
Guest reviews
8.6/10
based on 3 reviews
7.6
7.6/10 based on 244 reviews
Richard
United States of America,
April
2024
6.2/10
My stay at the hotel was a bit mixed - the rooms were really big and clean, but unfortunately, there were some issues like a broken bed, bathtub, and end table leg. It wasn't exactly as advertised in the pictures and was quite close to the street.
Rooms
6.0
The rooms were spacious and seemed to have been recently renovated. However, I encountered a broken bed, a broken bathtub, and a broken end table leg, which was disappointing. The proximity to the street was a bit of a drawback.
Service
7.0
The service was top-notch with kind and professional staff. They were really friendly and helpful throughout my stay, but I did hear about some unfortunate incidents like broken beds and TVs, and unresponsive front desk staff.
Location
7.0
The location of the hotel was convenient, but not as close to downtown as I had hoped. It was around a 25-30 minute walk to the boardwalk, and while perfect for walking to downtown and the boardwalk, the nearby area seemed a bit sketchy.
Dining
5.0
The dining experience was more than adequate, with a good variety of options. However, the cooked food was subpar - not fresh, dry, and overly salty. Despite this, the hotel was close to the ocean and downtown, offering some convenience.
Facilities
6.0
The facilities were decent overall. However, there were reported issues like broken equipment in rooms, which affected the overall experience. The price for the stay didn't seem justified considering the conditions of the facilities.
Cleanliness
Maintenance issues
Conrad
United States of America,
January
2024
7.2/10
The hotel is ideally located within walking distance to downtown and the boardwalk, surrounded by shops and restaurants. The rooms were spacious and staff was very friendly, though there was a mildew smell in the uncomfortable small room. Enjoyed the pull-out bed for our children but noticed a hole in the wall.
Rooms
7.0
The rooms were spacious, but there was a mildew smell in the uncomfortable small room.
Service
8.0
The staff was very friendly and accommodating, even offering complimentary breakfast. However, there was a hole in the wall.
Location
9.0
The location is bright and inviting, within walking distance to downtown and the boardwalk, surrounded by shops and restaurants.
Dining
5.0
The dining options were limited and not especially healthy, which was a downside. However, they did offer homemade sausages.
Facilities
5.0
family-friendly
uncomfortable small room
Tom
United States of America,
July
2023
8.2/10
The hotel had beautiful rooms for a larger family, with a lovely breakfast, but the lack of windows to the outside was a bit frustrating. The service was pleasant and accommodating, though the small parking garage was a downside. The location was perfect, despite being along busy roads with some noise. The dining experience was very good with many choices. Overall, a nice stay with a few minor drawbacks.
Rooms
8.0
The rooms were beautiful and perfect for a larger family, but not having windows to the outside was a bit disappointing.
Service
7.0
The service was very pleasant and they were helpful in switching to a more comfortable room.
Location
9.0
The location was perfect despite being along busy roads with some noise.
Dining
9.0
The dining experience was excellent with plenty of choices, making up for minor deficiencies.